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The Key to Success is an “Automated First” Approach

May 21, 2021

An organization with an “automation first” approach has a different set of principles than traditional organizations. They think about how a hybrid workforce can be a solution rather than humans or software can separately when there is an existing issue. Software robots can provide automation to important processes using robotic process automation (RPA). This automation ensures that repetitive portions of specific processes prioritize the time and energy of employees instead of possessing it.

Benefits of a Future Based Innovation

Compared to earlier era defining changes, companies are realizing an automation first era’s innovation is beyond the “good enough” standards that they once had.  Having the freedom to use software robots or humans where they are best fit is a beneficial outcome of using an automation first mindset by working backward from your planned outcome to construct the hybrid workforce for success. You know there are robots ready to scale to any processing level of power that is required when the work is in need or repetitive, and tedious tasks. Without slowing human productivity, robots can complete processes more quickly and without errors.

Use Automation in Every Way

An automation first company’s first rule to remember is that if it is possible to automate, then you should. Implementing automation affectively is done by using robotic Center of Excellence (CoE) which is a hub centrally located possessing and being responsible for deployment of many robots. An automation first company will not lose quality of work and scales robot deployment, so the CoE can distribute specific tasks to robots based on the workload and time it takes to complete the task.  For example, at a company called Clariant, notifications of shipment were delayed by data entry and verification, resulting in stakeholders having to wait on necessary updates. If this company had automation from robots for these parts of the process, delays would not have even occurred, and everyone would have been informed of the shipment status.

Workflow Efficiency with Automation

All employees can now use the everyday tool of automation and not only executives or RPA developers. Each employee can use automation to make specific processes of their job tasks that may be a challenge to them done easily, making their workflows more efficient. Just imagine what employees of a company can do once they are freed from 45 percent of the work that they do because of automation.

Hybrid Workforce Expectations

Companies using automation can also change how a company hires and trains a person since robots will become a large part of the normal toolset on the job. The hiring and training process will focus on the work that new employees of the company will be doing alongside the robots, instead of without. From the beginning, potential and new employees will be informed that they will be joining a hybrid workforce and that robots will be available for their use so that their work is always efficient and completed in the correct way. Benefits that come from automation go far beyond just solving business problems.

Rise Above the Competitors

When being competitive in the business industry, automation allows you to operate faster than your rivals, providing an efficient service to your customers before they can. An organization can achieve a higher level of productivity, less errors, and more pleased customers with the use of robots from possessing an automation first mindset.