Exception Management for DSOs

How it works

Built for real DSO workflows, not generic outreach.

Detect exceptions automatically

The platform identifies patients flagged as Inactive, Not Found, Termed, or Medical-Dental Mismatch before the appointment date.

Trigger your designed workflow

Your team defines the workflow. Our AI then launches outreach automatically based on the exception type, timing, and office rules.

AI calls the patient

The patient receives an automated call designed to confirm updated insurance information before the appointment is at risk.

Instant handoff to the office

Once the patient answers, the call is connected directly to the office or call center so your team can resolve the issue live.

AI-Powered FAQs

What is the main difference between dentalrobot’s Dental Insurance Verification Automation and everyone else?

Our approach is unique. For DSOs, we provide four plans with over 60 features. You can start with the Lite Plan, which is the same as those offered by our competitors, and at any time upgrade to higher-value plans. The Lite Plan starts at $150/month.

Do you provide Full Breakdowns Data for new patients?

Yes, we provide the exact data for Full Breakdown available on the carriers' portals, API/EDI & via voice calls. We do exactly as you currently do to obtain the highest data quality possible. We even provide the printout and upload it to your Practice Management System.

Do you integrate with my Dental Practice Management Software?

Indeed, we stand as the sole platform with the ability to comprehensively read and write back to any brand or version of Dental Practice Management Software, whether installed on servers or hosted in the cloud.

What about the other Automations?

After implementing our Insurace Verification AI, the next ones are Payment Posting and Front Desk, Call Center AI.

What is Cognitive Automation?

Within our Custom and Professional Plans, we've crafted the most exhaustive platform for Dental Insurance Verification Automation, brimming with advanced AI features that render it exceptionally intelligent. If you can train a staff member, you can train our AI.

How should I get started?

Simple. Start with the Lite Plan. As you get to know the platform, you will want to upgrade in the future. It’s up to you.

Do you provide Eligibility Data?

Yes, we provide the exact data for Eligibility available on the carriers' portals, API/EDI & via voice calls. We even provide the printout and upload it to your Practice Management System.

Do you have any long-term contracts?

No. All our contracts are month-to-month. We provide 60-day termination. Our aim is for you to experience the pinnacle of intelligence in dental automation. This decision could be your most strategic one yet.

Do you provide Customized Services?

Certainly, as every DSO is unique and different we offer customization for numerous features. Among the most requested is our platform's capability to tailor to your specific Dental Insurance Verification Form and write-back workflows. We can achieve unprecedented levels of 100% Customization.

How fast can this be installed?

Installation under the Lite Plan typically requires 1-2 business days. For the Custom Plan, installation timelines can range from 1 week to 12, contingent upon the extent of customization required.

AI-Powered FAQs

Ready to transform your dental practice?